How about this for a tough assignment: Launch a brand-new customer care package for a brand-new luxury brand -- Genesis -- that competes against Mercedes, Audi, BMW and Lexus, roll it out at 800 dealerships nationwide, and get noticed.
http://www.autonews.com/article/20161128/OEM02/311289946/frank-ferrara http://ifttt.com/images/no_image_card.png
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