How Ford turned around its J.D. Power quality ranking

http://feeds.feedburner.com/~ff/autonews/BreakingNews?d=yIl2AUoC8zA The Ford brand achieved its highest initial-quality mark since the J.D. Power study started 30 years ago. Joe Hinrichs credits the turnaround to a series of moves begun in early 2013.

http://www.autonews.com/article/20170625/OEM06/170629840/ford-quality-jdpower-ranking