How a dealership turned employee satisfaction around

http://feeds.feedburner.com/~ff/autonews/BreakingNews?d=yIl2AUoC8zA After an employee survey revealed widespread discontent, Ricart Ford used Ford Motor Co.'s Consumer Experience Movement program to cut turnover and improve sales.

http://www.autonews.com/article/20170814/RETAIL07/170819981/how-dealership-turned-employee-satisfaction