Elena Ford named chief customer experience officer

http://feeds.feedburner.com/~ff/autonews/BreakingNews?d=yIl2AUoC8zA Elena Ford, great-great-granddaughter of Henry Ford, will become Ford Motor's chief customer experience officer as of Nov. 1, the automaker said.

http://www.autonews.com/article/20181015/OEM02/181019709/elena-ford-motor-customers